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Someone take this woman away from me (Real Life Rant)

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  • Someone take this woman away from me (Real Life Rant)

    I am in training at work right now, which is a BLISSFUL vacation from the phones. There's only one problem.

    They have one of our "Coaches" training us. And this woman has got to be one of the most ignorant, vapid, and non-communicative people I have met in recent memory.

    I don't know what language she is speaking, but it sure as heck isn't English.

    Thos of you who speak to me in serverwide.eqtraders know that the two things I hate most in this world are bad grammar, and ignorant speech.

    This woman's subjects haven't even MET her verbs, let alone agree with them. She responds to our questions with blank stares, and unrelated answers.

    I've actually, in the past day, kept a list of things she has said that have made me PHYSICALLY wince. (Here are just a few)


    "Do anyone want to read this paragraph?"
    "Now, we can cackle-ate the interest rate"
    "Press the tiddley key on your keyboard" (TILDE. TILL-DAY. Say it right. Not Tiddley winks)
    "Now, press the ex-cape button!"
    "When this page comes up, stroll down to the 4th paragraph. Use the stroll-wheel on the mouse."
    "Now, we minus it by 10, and times it by 40.

    And I wont mention the examples of the subject verb non-agreement, but rest assured, every 5 minutes, there's another one.

    It sounds like they took somebody off the street, and had them memorize a few bank terms, and they're conducting an experiment.

    She can't keep her numbers straight. She'll have us work on an equation or a series of number, and halfway through, she'll get confused and tell us to forget those, and try a different set of numbers. Repeatedly.

    The brainpower of Broccoli, mixed with the communication skills of Jar-Jar.

    Not to mention that our "Training" has consisted of one day of her reading, ver batim(sp?), a series of computer screens of things most of us already knew, and then One day of having us read, unguided, a bunch of items she hasn't explained(Which she then tried to explain some of towards the end. Tried. very little). At almost no time has she actually taught us anything. We've picked up the odd bit of systems knowledge, and I've managed to teach myself a lot of what I'll need to know.

    But this is the only trainer, at any job, who I've ever thought of reporting as being horrible.


    -Lilosh
    Last edited by Lilosh; 08-12-2003, 04:35 PM.
    Venerable Noishpa Taltos , Planar Druid, Educated Halfling, and GM Baker.
    President and Founder of the Loudmouthed Sarcastic Halflings Society
    Also, Smalltim

    So take the fact of having a dirty mind as proof that you are world-savvy; it's not a flaw, it's an asset, if nothing else, it's a defense - Sanna

  • #2
    In case anyone was going to ask:

    Yes, English is her first language. And no, she's isn't from a foreign country.

    -Lilosh
    Venerable Noishpa Taltos , Planar Druid, Educated Halfling, and GM Baker.
    President and Founder of the Loudmouthed Sarcastic Halflings Society
    Also, Smalltim

    So take the fact of having a dirty mind as proof that you are world-savvy; it's not a flaw, it's an asset, if nothing else, it's a defense - Sanna

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    • #3
      Heh, your "list of things she has said that have made [you] PHYSICALLY wince" really cracked me up. Sort of reminds me of the way my old computer programming teacher used to speak, although she was German and English was not her first language.

      Comment


      • #4
        Complain to someone in management, or the head of the training program.

        Someone like that has no business teaching other people. They should be pushing a mop, as long as that job would not involve communicating.

        That is EXACTLY the person whom people complain about on message boards. Yet when they complain, they are told to take it easy and not be "grammar ****s." (censored word referred to a polital party involving the wearing of jack-boots. Said party often did not bend their knees while marching. It wasn't actually a swear word ) The problem is this reinforces the person's bad behavior. I've seen this on every Everquest board, including the official one. The person probably gets away with it at school and home as well.
        Last edited by Aandaie; 08-13-2003, 03:43 AM.


        Aandaie 56 Druid's Magelo
        Aaelandri 41 Cleric's Magelo
        Prittior 39 Shadowknight's Magelo

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        • #5
          I can understand about the aggravations. But I do want to point out something with the examples you quoted...

          "Press the tiddley key on your keyboard" (TILDE. TILL-DAY. Say it right. Not Tiddley winks)
          "Now, press the ex-cape button!"
          "When this page comes up, stroll down to the 4th paragraph. Use the stroll-wheel on the mouse."
          Each of these are examples of a non-technical person comming up with terms that are computer, (user interface specific) that if when taught to the user and "Mis-HEARD" will get learned as the WRONG term. Or simply as an alternate (stroll vs scroll). It could be that the person that taught her the terms was a person with a heavy accent, and they just stuck with her.

          The TILDE (which I pronounce as TIL-DA) could for a person not taught how to pronounce is hard to describe.

          The "ex-cape" I can see from an instructor stating loudly "ES-CAPE!!!"

          No, I am not saying she should be forgiven... but it does seem her technical skills are lacking the fundamentals. And one of those is the ability to communicate clearly.
          Brother Krazick Bloodyscales 65th Trial Scaley Transcendent
          Krizick 37th Kitty Tank
          --Officer of The Renegades--
          --Innoruuk Server--

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          • #6
            Just for giggles...

            I work for cable.

            Digital cable is either "digical" or "diginal".

            (We've come up with our own term...illegal digital cable is "illigital".)

            Of course, having 'digical' cable requires having a 'convertible' box on the tv...ie, the converter.

            Those are good for a chuckle...the one that irritates me is, "When are you gonna cut my cable back on?" or, while troubleshooting, "cut the tv on now?"

            CUT it on?? What does that mean? I suppose we cut it off, although we don't physically CUT anything...but cut it on?

            You aren't alone, Lilosh!
            Grenoble
            Iksar Shaman

            Laedria
            DE Wizardess and Nuker Extroardinaire

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            • #7
              Too true, Grenoble.

              I worked for Digital Cable/Cable Modem customer service/tech support, and then for regular tech suport.

              But, every time a customer asked me if they should "Cut [their] computer on", I would always say (In a very concerned voice) "No sir, please don't cut anything."


              They were always confused for a second, before realizing the word-induced confusion.

              I love playing the straight man.


              -Lilosh
              Last edited by Lilosh; 08-13-2003, 04:16 PM.
              Venerable Noishpa Taltos , Planar Druid, Educated Halfling, and GM Baker.
              President and Founder of the Loudmouthed Sarcastic Halflings Society
              Also, Smalltim

              So take the fact of having a dirty mind as proof that you are world-savvy; it's not a flaw, it's an asset, if nothing else, it's a defense - Sanna

              Comment


              • #8
                Lilosh,

                Do you want to have a painful day?

                Come to work with me in Ft. Lauderdale and/or Miami.

                Unfortunatly, some of the Spanish people speak better English than some natural-Americans do.

                I'll agree, though, it is annoying to hear people butcher the English language.
                Draggar De'Vir
                92 Assassin - Povar




                Xzorsh
                57 Druid of Tunare - Povar
                47 Druid of Tunare - Lockjaw

                Hark! Who is that, prowling along the fields! It is Draggar De'VIr, hands clutching two hardened pitas! He cries gutterally: "In the name of Thor the Mighty, I hereby void your warranty, and send you back to God!!!"

                "No one can predict the future, so we all should eat our desserts first!" - Gaye from 'The Maelstorm's Eye" (Cloakmaster's Cycle book 3)

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                • #9
                  Originally posted by Krazick
                  The "ex-cape" I can see from an instructor stating loudly "ES-CAPE!!!"

                  No, I am not saying she should be forgiven... but it does seem her technical skills are lacking the fundamentals. And one of those is the ability to communicate clearly.
                  I get "Can I axe you a question?"

                  You are NOT going to AXE me anything except firewood!
                  Draggar De'Vir
                  92 Assassin - Povar




                  Xzorsh
                  57 Druid of Tunare - Povar
                  47 Druid of Tunare - Lockjaw

                  Hark! Who is that, prowling along the fields! It is Draggar De'VIr, hands clutching two hardened pitas! He cries gutterally: "In the name of Thor the Mighty, I hereby void your warranty, and send you back to God!!!"

                  "No one can predict the future, so we all should eat our desserts first!" - Gaye from 'The Maelstorm's Eye" (Cloakmaster's Cycle book 3)

                  Comment


                  • #10
                    The funny thing is...she probably went home and told her husband (or whomever) about all the unresponsive twits she had to train that day....
                    Cirin Insandjis
                    70 Shaman
                    Caelum Infinitum
                    Fennin Ro

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                    • #11
                      Lilosh,

                      If this person is one of the people in the training department of the company you work for, then you need to report this to the supervisor/head of the training dept. Someone with this type of communication problem should not be in a position of instructing anyone, especially if they are as technology ignorant as you make them sound based on the quotes provided.

                      Ironically if you are in the SoCal area, this sounds vaguely like a company I used to work for. Sounds like you work for a bank, but is this a bank that used to be a mortgage company?

                      cheers




















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                      • #12
                        Originally posted by Lilosh
                        To true grenoble.
                        Must... resist...

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                        • #13
                          /chuckle
                          Grenoble
                          Iksar Shaman

                          Laedria
                          DE Wizardess and Nuker Extroardinaire

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                          • #14
                            Kinda reminds me of the woman I had teaching a college basic computer art class back in 1985...

                            She was trying to explain some of the more common terms dealing with computers (to art students-- I was a computer student wanting to learn art ).

                            One was RGB..

                            Her:"RGB, RGB... uh... um...."

                            (after to long of a time)

                            Me:"RGB, RED, GREEN, BLUE-- Color palette used on a computer monitor, since it deals with colors of light, you don't get yellow as you would with using paints."

                            /sigh

                            Sad thing was that I never took notes for this class, and got a B for it. And the only reason for that is I didn't go to a couple of field trips.

                            And even more sad, people would take notes when I spoke up in case when defining computer terms, not when the teacher would give one...
                            Gimpette Ranger of Zeb
                            Wild in the Woods... That's Me!

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                            • #15
                              Originally posted by kiztent
                              Must... resist...
                              Typos are a different matter.

                              That one escaped me. :-(


                              -Lilosh
                              Venerable Noishpa Taltos , Planar Druid, Educated Halfling, and GM Baker.
                              President and Founder of the Loudmouthed Sarcastic Halflings Society
                              Also, Smalltim

                              So take the fact of having a dirty mind as proof that you are world-savvy; it's not a flaw, it's an asset, if nothing else, it's a defense - Sanna

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