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  • /Boggle: Posting > Feedback

    I wrote:
    And they screwed up again. The mass imbue spells are NOT deity restricted. If you're the right class you can scribe any of them.
    First of all let me say that I didn't post this "exploit" so everyone would run home on lunch to buy them. In fact, I was quite surprised and amused to see the lengths people went to "beat the nerf". But I also can't admit to knowing how fast they would fix it.

    Everyone should know by now that the devs roam all the major boards, including this one. Posting any sploit will guarantee a nerf. Can't say I didn't see it coming.
    Really? Let me point out the tailoring "exploit" that was allowed to continue for days while the smithing one was nerfed within hours not because of tradeskill imbalance, but money!

    Ethereal. Went live with a >250 trivial that was so easy, too easy to make. Smithing was nerfed immediately only because the tempers were selling back for 10x the cost of supplies. Were the merchants with curing agent supplies depopped also? (Yes, I know there was more than one, but really, how many merchants sell paeala sap? It was doable.) Result was dozens of GM tailors the next week whose economic impact is, in my opinion, far greater than say a bunch of clerics running around with a dozen imbues.

    But my point is the same that Splunge made. They had weeks to fix this. Maybe instead of reading boards they should read feedbacks. And what really boggles my mind is this was the SECOND time they made this mistake! Did any one look at the single cast spells before adding the mass ones? Copying data from an existing template can be risky. There comes a chance of replicating errors present in the original. But they do that all the time with armor sets. And in this case the template has been live for months and, in fact, fixed for this same exact problem.

    So what is the solution? Feedback? Polygraphs for people on Test? At this point I am absolutely boggled. :shock:

  • #2
    Additionally... a bug with mass imbues being fixed is not a nerf, it's a fix. I can see how someone who isn't after exploiting the bug wouldn't think about the fact of alerting everyone to it's existance, but just light complaining about it happening... again.

    Anyway, no one should ever be upset about an obvious bug being fixed. Non-obvious bugs can be a different matter.

    Comment


    • #3
      I strongly dislike the implication you are making Heartsong. One, I never called it nerf. When I did use the word it was in quotes. This was very much a fix. And if I hadn't posted it, how much would you like to bet it would still be in game. Considering it made it live I'd say the chances are pretty good.

      I also resent the fact that many, many people on these boards view criticism as whining or complaining. If there were no criticism in the world there would be very little reason for the powers that be to change anything.

      I am very happy this was fixed. I am very happy it was done as quickly and painlessly as possible. But I am VERY disappointed with the fact that it made it live. There is an obvious and substantial crack in the feedback and testing systems currently in place. If this situation has done anything it has underscored the need for *change*.

      Now before *I* am criticized again. What can be done so this doesn't happen again?

      Feedback? Feedback was posted on this in test. Didn't work.

      Posting? Seems to work, but I'm sure DenMom doesn't want to see her boards become SOE's QA arm.

      So do we want to sweep this under the carpet and see something else like this make it live or are we going to try and fix it?

      Comment


      • #4
        It's really quite a shame when there are problems in a system with no way to easily root the problem out.

        It's -rediculous- when there -is- a system but it is not used. Hence the /feedback of EQ that is routinely ignored.

        I think the main problem of /feedback is that the current state of understaffing on the EQ servers causes the feedback que to be so flooded that they are likely using filters to search for specific things. Stuff that they havn't already thought of or truely original ideas are never even read.

        What needs to happen is for SoE to hire more people to handle these things..

        One might say 'Well, there is the guide system'. To my knowledge guides can't do ANYTHING except offer basic advice and elivate important problems to GMs.. they're basically receptionists.

        This problem (and many others) will only go away if SoE has more people (As in, at least one per server, if not 2 or 3)

        Kitchi Behlakatz
        65th Season Feral Lord of Rodcet Nife
        Proud Owner of the 8th Coldain Shawl

        Comment


        • #5
          Ahh, but more staff cuts into teh profit margin I submit around 5-10 feedbacks a week about various things I see or know of that could be either imporved, fixed, added, tweaked a bit, etc. Usually, I get an email back for about 3 or 4 of them (I always include an email address asking for response) with reasons they can't, won't, or wouldn't. But then I also get in that same email, some positive feedback too. All I care about is that I know someone is reading my support to the game. That means to me that even at teh worst, some low level janitor has seen and will know what I send in. Feedback does work, all I notice is it takes near a month to two to get a response back for stuff I sent in. No biggie, its being read.

          Silound

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          • #6
            Daethaan, I don't think Heartsong was implicating or criticizing you. He was referring to something in your quote. No where in his post did he refer to you.

            Comment


            • #7
              Well, considering I was the someone who "alerted everyone to it's existance" and there were no other posts in the thread at the time I did take it personally. If I misunderstood then I'm very sorry, Heartsong. ops:

              However, my point was valid and the reply did little to address the fact that things are regularly going live bugged and SOE doesn't seem to be doing anything about it. The latest example of the mass enchant ore spells returning one brick in the very same patch as this imbue bug is disheartening at least. I would like to think this patch would alert the developers that something is indeed wrong with the testing system in place. If they are short on staff, I'm sure there are many in the tradeskill community who would volunteer to help test these things out, but if the feedback command is the only way to convey this information it obviously didn't work.

              Comment


              • #8
                Thank you, since I finally just came back to this post.

                (And Heartsong = she. )

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