Netnotworking

[Traska]

Okay, here's the situation as it stands now.

I changed the IP address of my NIC card to match that of the router.

I entered in the IP address and subnet mask of the WAN into the router's config.

I input the login information for my DSL account into the router's config..

The network works... I can transfer files to and from all the computers hooked up to it. But I can't go online with it. I can only go online if I take the network out of the loop and hook the DSL modem directly to my NIC card (as I'm doing now just so I can post!)

I'm totally stumped. ANd what's worse, Verizon won't lift a finger to help because I didn't buy my network equipment from them. Um, hello, the network works, it's GETTING ONLINE I'm having a problem with.

<Cry>

[Lilosh]

Bah, saying Nic Card is BAD techie speech.

BAD BAD BAD.


NIC = Network Interface Card
NIC Card = Network Interface Card Card.


Did you get the NIC Card with money from the ATM Machine, Using your PIN Number, so you can use your ISP Provider?


<grin>

-Lilosh

[Traska]

I know, I know.

But let's face it, if I said "NI card", people would be looking at me funny. =P

[Lilosh]

If I am dealing with another tech, I always say NIC (Pronounced Nick).

If not, I always say Network Card. :-)


I am such a stickler for things like that, I get glowered at dubiously by my friends... :-)


-Lilosh

[Rhisk]

Networking

OK, Traska,

Here goes.

External IP address of router is supplied from Verizon. Either through DHCP or thru Static IP. If DHCP, it should have given you the correct DNS server information. If Static you had to enter it in the router's configuration and you would have been given this information from Verizon.

Internal IP address of router and IP address of Network Card(s) should be on the same subnet. Example, Router's internal IP 192.168.1.1, first computer nic IP 192.168.1.2, next 192.168.1.3, and so on. If you use the IPs I gave you, the subnet mask is 255.255.255.0

Make sure you have port forwarding turned on for all ports between 1024 and 7000 (I believe those are all that EQ uses).

If all that is configured correctly, you SHOULD be able to connect. If that doesn't work, I have a few more ideas.

Rhisk

[Traska]

Okay, I have DHCP turned on, because I don't have a static IP. This particular router has an IP address of 192.168.10.10, so I've set this computer's NIC to 192.168.10.1. The subnet mask is indeed as you've stated. As I said, I can get the network to read just fine... computer A can talk to B, B can talk to C, etc. The whole mess just can't go online.

[Morani]

Bah, saying Nic Card is BAD techie speech.

BAD BAD BAD.


NIC = Network Interface Card
NIC Card = Network Interface Card Card.

Ranks up there with hot water heater and tuna fish.... 8)

[Rhisk]

Grumble Grumble Grumble

OK, now from any computer on the network, ping both the internal IP and the external IP of the router. The internal is 192.168.10.10, the external should show up on one of the configuration screens of the router. Since I dont know what brand or model router you are using, I cant tell you where to look. Let me know if you can PING BOTH of those IP addresses. This will lead me onto the next step in troubleshooting your problem.

Bear with me here, diagnosing network problems over the net is a pain. That and the fact that I am recovering from a major car accident, my mind is not necessarily focusing down on the problem. But if we work this thru, we can figure out the problem and get your running.

Rhisk

[Traska]

Okay, right now I'm only trying one computer ont he network... I figure I'm not using the LAN until I can get it online anyway, and it's a lot less hassle with just the one.

Here's the deal. I can ping the router just fine, I can ping the WAN, I can ping the NIC, but I can't ping the WAN address the router's config system gives me (I'm assuming that's the external IP you meant).

If it helps, I'm using a Hawking Technologies model PN9225 router.

I appreciate all the help, buy the way, really I do. I hate asking people for help of this nature, but hell... I don't know where else to turn. Verizon's tech support... well, you know. And Hawking's tech support consists of E-mail, which would probably be ungodly slow... at least that's been my e-mail support experience thus far with other products.

[Rhisk]

Um

OK,

I have seen the configuration screens for hundreds of routers and you hit one that I haven't. Go figure. OK, I know it is a one-port, simple bridge (that acts like a router). If you can reach the internal IP, you should be able to reach the external (Wan address). However, but since you can't, that actually makes me think that the internal firewall of the router is blocking everything (PING is a wussy protocol and is rarely ever stopped by much).

So, next step is to check any firewall settings internal to the router. My suggestion would be completely turn off the router's firewalling, since you got Zonealarm on your PCs (BTW, I love Zonealarm, excellent choice).

ACK, don't I wish I could see the setup screens. I know I am missing something. Reviewed what has been suggested so far. Couple of things. In router setup, yes to obtaining IP address automatically (DHCP from Verizon), no to enabling DHCP for your internal network. You are assigning static IPs to your PCs. ~~

Don't sweat asking for help. For some reason EQ players tend to be as helpful as they can. I am laid up right now, so helping you is keeping me from being too bored. So, it is my pleasure to try to help.

Rhisk

Feel free to email me, AIM me, or ICQ me if you want to try to speed up this figuring out. I enabled all these connection methods here on this board.