a friend needs help registering

[Chenier]

I looked, but couldn't find any posted information on help with this, so please forgive me for asking.

A community member from the Druid's Grove has registered here, but reports to have no received his email verifying his account has been registered - and asked me to help. I suggested to him that perhaps the email was sent but got spam filter by his email (his account is with hotmail).

Is there any posted help topics I missed that could help him, should I PM someone here his email addy or what would be the best course of action?

Thank you! =)

[NerissaGoldenrose]

I had the same problem (with a Yahoo! address). I e-mailed Ngreth at the address in the "Contact Us" link at the bottom of the screen, and he manually set my registration. He also mentioned that Yahoo! treats the retistration message as spam, so I wouldn't be surprised if Hotmail does as well. (Go figure... I get tons of ads every day for methods to increase the size of a body part I don't posess, but messages I actually WANT to get are spam.)

Having administered message boards in the past, I'll remind you that he needs to know the name your friend registered under to do this. Also, I'm not sure if there's a policy set up to cover this, but if I were in the admin position here, I'd probably require that the request come from the e-mail address in the profile, for the same reason the registration confirmation is in place in the first place.

[Verdandi]

Whoops, this apparently made it under the radar. Chen, check your PMs.

I'm glad you got yours worked out, Nerissa! I'll note this problem for Ngreth to see if anything can be done to advise people.

[Ngreth Thergn]

I finally killed the requirement to register emails (at least It hought I did!)

but yeah, I need an email from that person from their registered account...