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How has racknine been for eqtraders?

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  • #1

    How has racknine been for eqtraders?

    I'm looking for a good hosting service for my guild's web page, the one we have is currently down about every other day. how has racknine been for you for support and reliability? Really interested in what you folks think, since you seem to get alot of traffic and have some big databases etc that you run.

    Appreciate any comments you might have =)

    thanks!

    Litermin, Archon of Bristlebane
    Erolissi Marr
    Tags: None
  • #2
    Suport has been rather good lately.

    We did, about 6 months ago(?), have a disaster that could have been handled better by Racknine and we lost all database data. THey had a major HDD failure. They did not handle the attempt to get data back well at all (if they even tried)

    They have shown effort to help this from being such a disaster again in the future, including helping with a tool that will backup the data to my computer on a regular basis.

    Downtime is NOT unknown. And the boards seem to be more prone to it than the site... probably on average once a week. But a simple trouble ticket usually gets the site back within 5-30 minutes.
    Ngreth Thergn

    Ngreth nice Ogre. Ngreth not eat you. Well.... Ngreth not eat you if you still wiggle!
    Grandmaster Smith 250
    Master Tailor 200
    Ogres not dumb - we not lose entire city to froggies

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    • #3
      Thanks for the reply Mr. House Ogah )

      Comment

      • #4
        Might want to check out GoDaddy.com as well. It's an exceedingly-low-cost webhost/domain name registrar. Hosting your guild's site will run less than $10 a month for up to a gig of bandwidth.

        I'm considering these folks for a larger project.
        No matter how subtle the wizard, a dagger between his shoulder blades will seriously cramp his style.

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        • #5
          godady just caused me huge doamin name problems with another site of mine.
          Ngreth Thergn

          Ngreth nice Ogre. Ngreth not eat you. Well.... Ngreth not eat you if you still wiggle!
          Grandmaster Smith 250
          Master Tailor 200
          Ogres not dumb - we not lose entire city to froggies

          Comment

          • #6
            Really? Do tell... As I mentioned above, I am (was?) considering these folks to host about 9 sites.

            Your problems may well give me cause to reconsider
            No matter how subtle the wizard, a dagger between his shoulder blades will seriously cramp his style.

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            • #7
              It was just a domain name issue. It took a week to get them to give me back my domain name. Racknine used to use them for domain names and now uses a diferent domain name service.

              SO I do not know much about their hosting services... sorry if it was misleading.
              Ngreth Thergn

              Ngreth nice Ogre. Ngreth not eat you. Well.... Ngreth not eat you if you still wiggle!
              Grandmaster Smith 250
              Master Tailor 200
              Ogres not dumb - we not lose entire city to froggies

              Comment

              • #8
                I've had very good service with both GoDaddy and iPowerweb.


                Visit my signature gallery!

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                • #9
                  Another option is ProHosters. They offer some nice packages. I've had no problems with them, although I don't run a high traffic site.
                  My mind is full and brimmin'
                  With memories of sin.
                  The whisky jar is empty,
                  Its contents are within.

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